If you're contacting us about an order, please include your order number so we can help you more quickly.
FAQsHow can I pay ?
We accept payments via credit card : Visa, Mastercard and American Express are welcome. We work with Stripe. Stripe is PCI Level 1 certified - the highest level certification possible. Your banking infos will be always safe. We accept PayPal too, but if you don't have it you can now pay with crypto currencies thanks to Coinbase Commerce !When will you process my order ?
Once you order is placed, please allow us 2 to 3 days to prepare it carefully.Do you ship to my country ?
Yes, we do ship worldwide !How long does shipping take ?
Shipping generally takes 5 to 7 working days for orders placed within Europe. All Orders are shipped from Riga in Latvia. For orders in US and Canada, we ship from Los Angeles, CA.And how much is shipping ?
Shipping is free for orders over 60€. Under, shipping is 4€ worldwide.
Will I pay any taxe or duty fees ?
Orders are processed in our facilities in Riga, Latvia. Everything is included in the final price. For orders placed within US and Canada, we process orders in Los Angeles, CA.Can I change or cancel an order ?
Yep. You can do so within 3 hours after purchase. Please send us an email asap at ** with your request.My credit card doesn't work, I can't complete an order
In this case, please try with another credit card. If it still doesn't work, you can always contact us at **, and we will look into it.How can I return or exchange an item ?
You can exchange or return within 30 days after purchase. Please check here to see exactly the return process.